EPDM Training for MERCHANTS

FlexiProof Certified Merchant Training

Empower your team with expert EPDM training, designed specifically for them - completely free and online. Our self-paced, on-demand training ensures your team gains the knowledge and confidence to advise customers, boost sales, and position your business as a go-to supplier for EPDM flat roofing solutions - all without leaving the workplace. 
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Whether they're on the shop floor, behind the counter, or part of the sales team, this course will equip them with essential product knowledge, installation basics, and the confidence to guide your customers.

Equip Your Staff with Expert Knowledge and Gain Certified Merchant Status

Online Training

Learn At Your Own Pace

Access our step-by-step video modules right here on the platform. These easy-to-follow lessons are designed specifically for merchant teams, helping you understand our EPDM systems, their benefits, and how to support your customers with technical insight. Learn from your branch, office, or even at home.
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Why Train Your Team at The EPDM Academy?

Free, Certified Training – Online, flexible, and designed specifically for merchant counter staff
Step-by-Step Learning – Engaging videos, written guides and Q&A sections to reinforce knowledge
Boost Customer Confidence – Provide expert advice and seamless support for roofing professionals
Earn Certified Merchant Status – Showcase your expertise and credibility with official recognition
Help your customers succeed - comprehensive training to build confidence and expertise so your team can advise roofing professionals with all their flat roof project requirements and materials
Ongoing Access to Training Materials – Revisit course materials anytime to refresh knowledge and stay updated
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FLEXIPROOF CERTIFIED merchant

Exclusive Benefits for Certified Merchants

Certified Merchant Status – Gain industry recognition and demonstrate expertise
FlexiProof Certified Stockist Promotion – Get featured as a trusted supplier on our online channels
Expert Team - A team with the knowledge and confidence to deliver outstanding customer service
Product Demos & Support – We can run EPDM product demonstrations with you or for you at your branches
Promotional Support - From digital badges, to certificates and promotional wallboards, we'll help you display your Certified Merchant status in-store and online, boosting your credibility and highlighting your commitment to providing excellent service and a seamless experience for your customers
To qualify to be a Certified Merchant, your business must have:
  • Two current employees that are trained and certified through the EPDM Academy:
    - One in a management position
    - One working on the counter or shop floor
Training is 100% online, free, and easy to fit into your schedule – perfect for onboarding, induction, or upskilling your team.

The more staff you train, the stronger your team becomes – and the better the experience for your customers.

Keep Your Certified Merchant Status - and Your Team - Up to Date

Our Certified Merchant Training Programme is designed to empower your team, improve the customer experience, and set your business apart - and best of all, it’s completely free and 100% online. By keeping your certification active, you’ll continue to benefit from:
  • Certified Merchant Status – showcase your expertise and credibility
  • A team of fully trained staff, ready to support customers with confidence
  • Promotional support and certified stockist recognition
  • Exclusive product demos and ongoing expert support
  • A smoother onboarding and induction process for new employees
  • Happier staff and better customer service – a win-win for everyone!

How Renewal Works

Your merchant certification lasts 12 months. To keep it active, at least two current employees need to be certified:
  • One in a management position
  • One working on the counter or shop floor
Here’s the process:
  • We’ll email you before renewal with everything you need to know
  • If the training course hasn’t changed and your certified staff members are still working for you, your team’s certification will auto-renew, updated certificates will be issued and your Certified Merchant Status will continue for the next 12 months
  • If there are new or updated modules, your certified staff will need to complete and pass these online to keep your certification active or new qualifying team members can undertake the entire certified training programme (there is no limit to how many employees can take the training – the more, the better!)
Important: The two qualifying employees must be current team members – so if anyone leaves, make sure you train a replacement to retain your status.

No Fees. No Fuss. Big Benefits

There’s no cost for certification or renewal. With expert-led, regularly updated online training, your team can learn anytime, anywhere – making it easy to include as part of onboarding, induction, or even a train-the-trainer programme. The more trained staff you have, the better the customer experience – delivering real benefits for your business, your employees, and your customers.

Not currently stocking FlexiProof?

If you’re interested in becoming a FlexiProof Merchant and stocking our high quality and long lasting EPDM membranes and flat roof systems call 01306 400801 or email info@flexiproof.co.uk.

Our experts will take you through everything and can even get you set up with your free certified merchant training.

Smart Estimating, Made Easy

Help your customers work smarter – and sell more with confidence. RoofCalc is the tool your team will love.

Take the guesswork out of EPDM roofing

To support you and your team further we created RoofCalc by FlexiProof - your branch-ready estimating tool that de-skills the process and delivers professional material lists in minutes. Whether your team are new to flat roofing or seasoned pros, RoofCalc helps them quote faster, order with confidence, and support every customer with precision.

Generate full material lists from simple inputs

Speed up quoting and improve accuracy

Use in-branch or share with your installers

TRAINING COURSE MODULES

The Certified Merchant Training Course Will Cover The Following Modules

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Introduction

Introduction video. Learn how to follow the courses and complete the multiple choice questions.

Corners

In this two-part video course, you’ll learn how to create watertight seals at external and internal corners on an EPDM flat roof.

Basic Flat Roof Installation (One Piece Membrane)

In this seven-part video course, you’ll learn how to install a complete flat roof with One Piece EPDM membrane, wall terminations, edge trim, and flashing

Basic Flat Roof Installation (Fleece Backed Membrane)

In this seven-part video course, you’ll learn how to install a complete flat roof with Fleece Backed EPDM membrane, wall terminations, edge trim, and flashing

Outlets

Two-part video course. Learn how roofers install drains and outlets in EPDM flat roofs for successful drainage and flat roof protection.

Outlets

One-part, view-only video course. Learn how roofers correctly install a 100mm commercial drain outlet on an EPDM flat roof.

Joining

In this four-part video course, you’ll learn how to join EPDM sheets (One Piece and Fleece Backed) on several flat roof details

Terminations

In this four-part video course, you’ll learn how to terminate EPDM flat roofs on parapet walls and pitched roofs

Joining / Weathering

Four-part view-only video course. Learn how installers join EPDM membranes (One Piece and Fleece Backed) to existing flat roof surfaces.

Penetrations

Two-part view-only video course. Learn how to correctly create watertight pipe penetrations on an EPDM flat roof.

Terminations

In this four-part video course, you’ll learn how to terminate EPDM flat roofs on parapet walls and pitched roofs
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Meet your trainer

Ben

Ben, a seasoned EPDM roofer committed to perfecting every flat roof detail, eagerly seized the opportunity to present our online training video demonstrations. Ben's wealth of experience and knowledge is showcased through professionally crafted videos, meticulously guiding you through each step to master EPDM flat roof installations. With Ben as your guide, you’ll be confidently installing EPDM flat roofs in no time!
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Free Non-Certified Training

Simplest Way to Learn the Basics for FREE

Not ready to commit to certification just yet? No problem! Our free online training gives you access to essential step-by-step videos and guides, giving you the knowledge to get started with confidence.
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